What is the Reward Points Program?
We wanted to give something back to our loyal customers for their support so we have launched a great Reward Points program. This program is as simple as it sounds. While shopping on our website you will earn Reward Points for purchasing products online. Once earned, you'll be able to use those points to get a credit against future purchases.

How does the Program work?
When an order is placed online, the total product amount of the order (excluding shipping and tax) will be used to calculate the amount of reward points earned. These points are added to your Reward Points account as "awaiting validation". All points awaiting validation are listed in your Reward Points account and will stay there until approved/confirmed by Z Natural Foods. Once any pending points have been updated to "available", you will be able to apply them toward future purchases. You must login to your account in order to view the status of your points. During the checkout process you'll be able to redeem your earned points against your order total.

What are my Reward Points worth?
Earned Reward Points are worth 3% of their face value off a future order, so 100 earned reward points is equal to $3 off. Your reward points never expire. Reward Points can only be redeemed against a purchase at ZNaturalFoods.com.

Will I earn points for shipping fees or taxes?
No. When calculating the amount of reward points earned, shipping fees and taxes are excluded.

Will I earn points for discounted products?
Yes. When calculating the amount of points earned, all items which have been discounted are included.

Will I earn points for bulk sizes products?
No. Our larger bulk sizes are already priced at the greatest discount we can give so you will not earn points on bulk orders.

Will I earn points if I do not purchase online?
No. If you call to place your order over the phone or send your order by email or other means you will not earn points.  Our Rewards Points program is essentially a "thank you" for saving us time and money by making your purchase on our website.  When you help us out then we pass the savings back to you in the form of points.

Will I earn points on purchases paid with points?
No. When calculating the amount of reward points earned, any credit received from redeeming points is excluded. However, reward points will be earned on any remaining amount above the credit.

Are there any product restrictions?
Currently, no restrictions apply to what items may be purchased using your points balance.

What are the Conditions of Use:

  • Reward Points are only available to registered ZNaturalFoods.com members
  • Reward Points Reward can only be collected and used with online purchases and are only validated at ZNaturalFoods.com
  • Reward Points are non-refundable and can't be transferred between members
  • Rewards Points will only be earned on non-bulk product sizes
  • Reward Points are non-transferable or exchangeable for cash under any circumstances
  • Reward Points will not be earned for any cancelled order or returned items
  • When buying with Reward Points, you will still have to select another payment method if there are not enough in your Reward Points Account to cover the cost of your purchase
  • When calculating the amount of points earned, shipping fees and taxes are excluded

Please note, we reserve the right to make changes to this policy at any time without prior notice or liability.