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Accessibility Statement

Accessibility Statement

Hey there, everyone! At Z Natural Foods (ZNF), we're super passionate about making our services available to absolutely everyone, no matter what hurdles they might encounter. We wholeheartedly embrace diversity and inclusion, letting these wonderful principles lead our business decisions. Our dream is to offer all our cherished customers a smooth, stress-free online shopping trip, regardless of their abilities.

To make this dream a reality, we've poured a lot of love (and investment) into making our website and digital services accessible to individuals with disabilities. We're deeply convinced that website accessibility is a must, and we're fully committed to offering every user equal access and a breezy experience.

Making Things Easy-Peasy on Our Website

Our website offers a variety of methods, features, and policies that are here to help you access our site, as well as the products or services we provide or recommend. Plus, there are several helpful aids available from third parties, typically provided by most browsers.

Even after using all these helpful features and aids, if you're still finding it tricky to access our site, we're here to help. Feel free to reach out to us for extra assistance - you'll find our contact info just below.

With this aim, we're always working hard to improve and meet the online usability and design recommendations made by the clever folks at the World Wide Web Consortium (W3C) in their Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. We're also ensuring we comply with the best practices and standards defined by Section 508 of the U.S. Rehabilitation Act and the Twenty-First Century Communications and Video Accessibility Act 2010.

Our Efforts to Boost Accessibility

Here at ZNF, we're on a mission to ensure and continually enhance the accessibility of our website. We've taken many steps and devoted plenty of resources towards this, including:

  • Running accessibility scans and website audits twice yearly to spot any possible issues or areas we can improve.
  • Continually creating and updating accessible account logins and web content, such as product and pricing info, descriptive text alternatives for images, links, tables, and graphs, removing any empty links, and checking the contrast of text, images, and colors.
  • Keeping our web accessibility standards and documentation fresh as the guidelines continue to evolve.

So, whether you use assistive tech like screen readers, magnifiers, voice recognition software, or switch technology, we're here, committed to offering you top-notch value, never-ending innovation, and a delightful experience every single time. We're on this journey together, friends!

At Z Natural Foods, we're all about ensuring our third-party applications and content are just as accessible and fair for everyone. We're always on the lookout for any issues and work closely with our third-party providers to include features that make accessibility a breeze for everyone.

Now, our website does use third-party apps and add-ons, or as we like to call them, "plug-ins" for certain features like social media feeds and reviews. But it's important to remember that these plug-ins might not work the same for everyone, especially our friends with disabilities. We can't control how these apps or plugins are designed, so we can't tweak them to meet everyone's needs. But hey, if you're having trouble accessing our site because of these, don't hesitate to reach out to us right away and let us know what's up.

Video Fun!

We love a good video here at Z Natural Foods! Our website features all sorts of videos, including music-filled montages and animations, and helpful tutorials and info videos. And we're doing our best to provide closed captions or text equivalents for all our video content.

Our Recipe for Success

We have a team committed to ensuring our website is as accessible as possible and meets all the relevant laws and guidelines. We love working with our industry pals and vendors to spot areas we can improve and continually adjust and enhance the accessibility of our site. We regularly use an accessibility checker to spot any issues, and we're always hunting for ways to improve our performance, speed, and accessibility. Plus, we've got some great internal and third-party accessibility consultants who help us spot usability issues and find new ways to make our site even more accessible.

Software Tips and Tricks

Our content plays well with computer-based assistive technologies and browsers as we stick to the globally recognized standards set by the W3C. For the best experience, we recommend using the latest version (or the one just before) of your assistive technology application and the current version of your browser. And hey, why not try out different browsers and assistive technology apps to find the combo that works best for you?

Accessibility at Z Natural Foods

We've done lots of accessibility audits using various checker tools to make sure we're following the Web Content Accessibility Guidelines (WCAG 2.1) at https://www.znaturalfoods.com. We've also added a nifty web Accessibility App that lets people with disabilities navigate our site using the Tab key on their keyboard. We're committed to keeping our accessibility standards high for all our users.

Accessibly App accessibility statement

We're super committed to making our website easily accessible for everyone, including our friends with disabilities. We're using a handy tool called the Accessibly App, along with some smart website design techniques, to make this happen. We're constantly working to improve our services through our app, to meet higher accessibility standards and guidelines, and make browsing our site a breeze for all.

What's up with the App?

The app uses the Web Content Accessibility Guidelines (WCAG), which help us make our site even more accessible for people with disabilities. The guidelines have three levels: Level A, Level AA, and Level AAA. The Accessibly App follows these guidelines closely and meets most WCAG 2.1 level AA requirements.

Techie Stuff

The Accessibly App works best in Shopify environments and is powered by the following technologies:

HTML
CSS
JavaScript
NodeJS
MongoDB

Cool Features of the Accessibly App

With the Accessibly App on board, you can navigate our website using the "tab" key (WCAG 2.1/2.1.1). But that's not all! Check out these awesome features and tools that the Accessibly App offers for an even better website experience:

  • Zoom (WCAG 2.1 / 1.4.4): Magnify the text up to three times its original size for easier reading.
  • Bigger cursor: Enjoy a larger, more noticeable cursor for smoother site browsing.
  • Invert colors: Switch the colors of the website content for better readability.
  • Tweak Contrast (WCAG 2.1 / 1.4.6): Manually adjust the website's contrast to suit your preference.
  • Tweak Brightness (WCAG 2.1 / 1.4.6): Darken or lighten the site to your comfort.
  • Grayscale (WCAG 2.1 / 1.4.6): Turn the website content into shades of gray, helping people with visual impairments.
  • Reading Line: Add a guiding reading line on the site.
  • Readable fonts: Change the site's fonts to one of the easiest to read: Helvetica.
  • Alt Text and Images: Listen to images' alt text, with alt descriptions for images generated using Google's Vision AI.
  • Tooltips (WCAG 2.1 / 2.5.3): Add written descriptions to images.
  • Highlight links: Make links stand out more.
  • Hide Images: Improve readability by hiding images on the site.
  • Read the page aloud: Have the text on the site read out loud to you.

Need a Hand?

We're all about providing top-notch services to all our users. If you need any help with the Accessibly App, don't hesitate to drop us a line at hello@accessiblyapp.com. We'll get back to you within three business days.

Remember, we can't fix issues with third-party sites or apps, but if you encounter any problems with apps or sites we link to, let us know. We'll reach out to the site owners. You can also contact these third parties directly for extra help.

Also, our website may link to third-party websites and apps that might have their own accessibility features. We've provided links to descriptions or info about these features for your convenience.

We've also included references to some third-party screen readers like JAWS and a general discussion of Screen Readers by the American Foundation of the Blind. Just remember, we haven't reviewed or tested these, but we thought they might be helpful for you.

Third-Party Screen Readers:

More Ways We're Making Things Easier For You

We've taken some extra steps to make sure our sites and apps are as user-friendly as possible for everyone:

  • Clear Site Structure: We use headings, lists, paragraphs, and other formatting features that make it easy for all users, including those using assistive technology, to navigate our site.
  • Text Equivalents: For those who can't see images or hear audio, we're working on making all our images and multimedia fully accessible through alternative text, captions, and transcripts.
  • Full Keyboard Access: We've designed our site so that you can navigate everything we offer using just a keyboard.
  • Consistency: Once you get the hang of how our menus and pages work, you can count on them to function the same way every time you visit.

Heads Up!

Just so you know, we're constantly working on improving our website's accessibility. We're committed to making our site a breeze for all customers and potential customers. To do this, we need to understand your challenges, keep up with technological advancements, and make the most of the resources available to us.

We're doing our best, but there might still be some parts of our site that could use a little more work. We appreciate your feedback and suggestions to help us identify and fix any accessibility issues.

We're working hard to make sure all content on our website is fully accessible, but there might be some pages or content that we still need to work on.

Let's Chat

If you need help with using or accessing any part of the ZNaturalFoods.com website, feel free to get in touch with us using the contact info below. We'll work with you to provide the information, content, or transaction you're looking for in a way that works best for you, in line with applicable laws (for example, we might provide telephone support). Remember, we're all in this together!

Email: accessibility@znaturalfoods.com

Toll-free phone: +1-888-963-6637

Postal Address: 5407 N Haverhill Rd Unit #336, West Palm Beach, FL 33407

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