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Z Natural Foods is dedicated to bringing you the finest quality in hard-to-find whole, all natural and organic foods.

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This is one of the most common questions and there seems to be a lot of confusion so we would like to clear this up. Mother nature provides us with these wonderful herbs and Superfoods and because these are natural foods and not sprayed with synthetic chemicals and pesticides and they are not made in a lab (like synthetic vitamins and drugs) there will be natural differences from harvest to harvest and batch to batch. Variance from batch to batch can be caused by many factors, including the time of year it was harvested, farming techniques, the climate (especially rainfall), how quickly it was dried and milled into a powder after it was harvested, the drying temperature/technique, how fine the powder is milled, soil conditions and quality, time of year, how much moisture still remains in the dried powder (yes, dry powder still contains some moisture), how fresh it is, how it was stored after it was milled into a powder and various other factors. Beyond that powders will drastically vary if they are whole food powders, juice powders, or extract powders, each of which may be freeze dried, low temperature dried, or high temperature dried (see question 3 below for more details).

Alfalfa is a great example. We carry an alfalfa juice powder and a whole food alfalfa powder, each of which are 100% pure and low temperature dried. Alfalfa is usually grown and harvested 3 times a year and each season the taste, smell, color, and texture is slightly different due to multiple factors mentioned above. Both types of alfalfa are still 100% pure and dense in nutrients, but they will appear different depending on which harvest they come from.

Another example is our premium maca vs. our regular maca. Both types come from the same maca root, but there is a significant difference in smell and taste. The premium maca is harvested and immediately ground into a pulp without being dried first, while it is still fresh. The regular maca is first dried and then ground into a powder. Because both types of maca are dried in a different way the smell and taste is much different between the two types.

Milk thistle is a powder that we carry in both extract and whole food powder form. Both powders look and taste totally different and the extract powder is water soluble while the whole food powder will not totally dissolve in water. Both powders are excellent quality, but they taste and look totally different from each other even though they are both 100% pure with nothing else added.

Over the years we have seen thousands of different batches of different powders from all over the world. We are very familiar with the variance of each powder so you can rest assured that even if the powder looks different from what you are expecting we will not sell any product unless it meets our high quality standards and has passed laboratory testing.

Probably the easiest way to take most powders is to mix the powders with a little juice or water in a shaker cup. The shaker cup makes it easy to mix the powder and drink quickly. Different powders have different tastes and some can be pretty strong. Despite this, strong tastes can usually be covered up pretty well with a little trial and error. Powders are often incorporated into teas, smoothies, yogurts, salads, soups, fruit juices, or other foods etc. It may take some experimentation to find what works best for you.

In general the flavor of most of the vegetable, herb, root, leaf, and grass powders can be covered up pretty well using a vegetable juice like V8 which you can find in almost any grocery store. Grapefruit juice can be good for covering up strong tastes of some bitter tasting powders. You may also try some sweet juices to cover up other powder flavors. And if you make a smoothie in the blender with frozen fruit or ice cubes you can mask the flavor of many powders pretty well. Using cacao powder to make a chocolate drink can also be helpful. For instance, Reishi mushroom, Mucuna pruriens seed and make powders are well masked by the flavor of chocolate.

If you still don't like the taste of a powder you can try getting empty capsules and putting the powder in capsules.

If a product says organic in its name, then it has been certified organic under the USDA National Organic Program (NOP). All of the products we carry are grown organically without chemicals or pesticides, but some do not carry the USDA certification. These products are either certified in other countries, wildcrafted, or cultivated without chemicals, pesticides, genetic modification or radiation treatment. While we prefer USDA certified organic products, obtaining the USDA certification can be a lengthy and costly process for many suppliers that already practice organic farming and offer excellent quality products. We conduct additionally testing on products that have not been certified organic to ensure that they are free from chemicals, heavy metals and other contaminants.

Certain products must be freeze dried to preserve their nutrients and prevent them from spoiling. But the nutrients in most products can be preserved through low temperature drying. So when possible we use low temperature drying which means the product is still raw and retains all of the vital nutrients and enzymes.

We accept Visa/MasterCard/Amex/Discover, PayPal, and Money Orders. Just select your method of payment when placing an order. If you are sending a money order please print out a copy of your order and make your money order payable to:

Z Natural Foods
5407 N Haverhill Rd #336
West Palm Beach, FL 33407

We recommend that any funds sent to our office are sent in a way that you can track. We will ship your order upon receipt of the funds.

Absolutely. Z Natural Foods is hosted on a secure server and uses 256-bit Secure Socket Layer technology to process orders. SSL is the industry standard today for secure commerce transactions. All of your personal information, including credit card number, name, and address, is encrypted so that it cannot be read as the information travels over the Internet. Also, submitting your credit card information simply places a hold on your account for the funds required; your credit card is not actually billed until your order is shipped.

We are required to charge Sales Tax of 6% on taxable items shipped within the state of Florida. However, most food products are exempt from sales tax. Our shopping cart will automatically calculate any necessary tax.

Because of sanitary reasons and the perishable nature of the products we sell, we cannot accept returns on many items. However, if there is a problem with your order, please let us know and we will do what we can to make it right. Customer satisfaction is very important to us.

All orders ship from South Florida, USA.

Our domestic shipping methods available are:

  • FedEx:
  • FedEx Priority Overnight - Next Day (Morning)
  • FedEx Standard Overnight - Next Day (Afternoon)
  • FedEx 2Day - 2 Days
  • FedEx Express Saver - 3 Days
  • FedEx Ground - Varies by location.
  • United States Postal Service (USPS):
  • Priority Mail - 2 to 3 Days, sometimes longer.

Transit times are estimates only. We encourage you to order with enough time to avoid any possible delays. If you are shipping to a P.O. Box or a military address your order will have to be sent using the United States Postal Service

Our international shipping methods available are:

  • FedEx:
  • FedEx International Economy
  • FedEx International Priority
  • USPS:
  • USPS Priority Mail

Orders with a product total exceeding $75 (after any applied discounts) shipped to the continental USA will qualify for free standard shipping. We will either ship your order FedEx Ground or USPS Priority; whichever is most appropriate. Unfortunately, we cannot extend this offer to our international customers. The extra expense, paperwork, and risk involved with international shipping just doesn't make it feasible.

We typically process orders the same day they come in excluding weekends. If you requested a special order item, we will ship it as soon as we have it in stock.

Yes, generally FedEx Ground orders placed before 12:00 pm EST and FedEx Express orders placed before 3:00 pm EST are shipped the same day. Orders placed using the United States Postal Service before 12:00 pm EST are shipped the same day. For an order that comes in after the cut-off, we will try our best to get it out the same day, but it may not ship until the following business day.


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